项目回顾

人力资源管理模块改善评估报告

HR Management Improvement Assessment and Report for 2 independent factories attending FIT FIVE in 2007. (Anonymous name of Factory A and B)

Factory A:

	Problems before training / coaching	Improvement achieved	KPI Achieved
1	HR management procedures not practical, not completed.	Basic procedure and record format had been revised on needs. Including new staff mentoring, training, performance management, recruit and staff manual.	Documentation structure completed 100%
2	No new staff mentoring, not in a proper arrangements	New staff mentoring procedure done. All records well maintained.	New staff mentoring 100% record 100%
3	HR data records complicated.	New simplified HR datas records in use.	HR basic record s completed 100%
4	No performance management. Salary structure unclear.	New Performance management system-( PMS) procedure is agreed to put into use from Aug.	Performance management plan has covered 75% of staff. Partly (50%) executed.
5	No proper records of training and job descriptions.	New records of training in use. TNA （Training needs analysis）in progress. New format of Job Description done.	TNA and training records 100% Job description 100%
6	High Turnover rate around 105%	The rate reduced continuously. But not yet to the goal they expected.	New rate is around 15% ., reduced obviously

Conclusion:
The result is positive.
Main improvement of documentation system of HR management.

To be improved:
The top management of the client has a problem of execute efficiency.
It takes a very long time to discuss plans and corrective actions.
That is the reason that the PMS plan and actions are always on hold.

Factory B:

	Problems before training / coaching	Improvement achieved By 2nd coaching.	KPI Achieved
1	No any HRM documentation No management procedures /data/records.	Basic procedure and record format had been established. Including new staff mentoring, training, performance management, recruit and staff manual.	Documentation structure completed 100%
2	No new staff mentoring	New staff mentoring started since June. All records maintained.	New staff mentoring 100%
3	Missing HR data records.	New HR data records in use.	HR basic record s completed 100%
4	No performance management. Salary structure unclear.	New Performance management system-( PMS) procedure was not yet performed The plan is ready.	Performance management plan will cover 90% of staff.
5	No records of training and TNA	New records of training in use. TNA （Training needs analysis）in progress.	TNA and training records 100% Job description 100%
6	High Turnover rate around 40%	Staff now not willing to leave the factory,More than 15 new workers voluntarily came to work from other factories.	New rate is around 2%-3%

Conclusion: The result is very positive.
Main improvements are documentation of HR management , staff motivation and Staff records configuration.

To be improved:
More training for managers & top management of HR system.

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人力资源管理模块改善评估报告

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